This Shipping Policy applies to orders placed with Sun Bum.
Shipping Policy
Our store organizes its rules on processing, delivery, and tracking in the following sections. This guidance applies to sunbwm.shop. For help with this page, contact Support@Sunbwm.shop.
Our approach to processing and transit
We publish this processing and transit guidance for customers using this website. Most orders are processed within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays. This section applies specifically to sunbwm.shop. Questions about this section may be sent to Support@Sunbwm.shop.
Store guidance on delivery issues
We publish this delivery issues guidance for customers using this website. Once tracking becomes available, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins. This section applies specifically to sunbwm.shop. Questions about this section may be sent to Support@Sunbwm.shop.
Information covering returns after delivery
For customers using this website, this section explains returns after delivery. When carrier tracking indicates a delivery problem, or if an order arrives damaged or incomplete, contact Support@Sunbwm.shop or (720) 279-2365. We will work with the carrier and provide an appropriate resolution under our Refund Policy. This section applies specifically to sunbwm.shop. Questions about this section may be sent to Support@Sunbwm.shop.
What customers should know about tracking and addresses
For purchases made through this website, our store applies the following guidance on tracking and addresses. Orders placed before 5:00 PM (store local time) enter the same-business-day processing queue when operationally possible. Customers remain responsible for taxes required by applicable law. This section applies specifically to sunbwm.shop. Questions about this section may be sent to Support@Sunbwm.shop.
Store guidance on delivery area
The following delivery area guidance applies to purchases from our store. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, our store also pays the return shipping cost and provides a prepaid label or equivalent free arrangement. This section applies specifically to sunbwm.shop. Questions about this section may be sent to Support@Sunbwm.shop.
Details about delivery area
The following delivery area guidance applies to purchases from our store. Our delivery area is limited to addresses within the United States. Standard shipping is free. This section applies specifically to sunbwm.shop. Questions about this section may be sent to Support@Sunbwm.shop.
Contact Information
Email: Support@Sunbwm.shop
Phone: (720) 279-2365
Physical address: 193 W Main St, Mesa, Arizona, 85201, United States